Personally Identifiable Information from Children.
We provide our services to teachers and we do not intentionally collect any personally identifiable information from users under the age of 13. If you are a parent or guardian or teacher and believe that your child or student has provided Nearpod with personally identifiable information, you should notify us at firstname.lastname@example.org so that we may immediately delete the information from our servers.
Nearpod is a proud signatory of the Student Privacy Pledge.
Privacy Shield Privacy Practices
Nearpod complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union to the United States. Nearpod has certified to the Department of Commerce that it adheres to these Privacy Shield Privacy Principles. To learn more about the Privacy Shield program, and to view Nearpod’s certification, visit www.privacyshield.gov. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Nearpod is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. Nearpod and the Nearpod Materials comply with applicable law, including the Family Educational Rights and Privacy Act (FERPA) and Children's Online Privacy Protection Act (COPPA).
What types of information do we collect?
Information you provide to us
During the Nearpod sign-up process as a teacher, you may be asked to provide some basic information such as your first and last name, email address, school, grade level, password, role, and a profile photo. In addition, for paid accounts, we retain the first and last name and the last four digits of the credit card used.
When students access a Nearpod lesson, they are provided a 5-digit CODE by their teacher. Students do not need to create a Nearpod account or provide Nearpod with any personally identifiable information to access a Nearpod lesson. For identification to the teacher, we recommend students enter a first name and last initial, or a nickname, when accessing a Nearpod presentation. This information will be kept private and will not be shared with any third party.
Information collected automatically
We may automatically receive information from your device when you use Nearpod. For students, this information is not personally identifiable information. For example, we may receive the duration of time you spend on Nearpod, the type of device you’re using, a device identifier, the version of the Nearpod application on mobile devices, device event information like crashes, hardware settings, date and time information, and actions performed by you while visiting our website or application. For Nearpod Materials account holders, in addition to the items in the previous sentence, we also collect the IP address.
On our website, we do not collect any kind of personally identifiable information through the use of cookie technology or IP numbers that track the audience. In HTML e-mails that we may send you, we may use technical methods for a number of purposes, including determining whether you have opened or forwarded those e-mails and/or clicked on links in those e- mails. These technical methods may enable us to collect and use information in a form that is personally identifiable.
Does Nearpod share information with third parties?
Nearpod will not use any personally identifiable information to advertise or market third party services to its users, and does not sell or rent such information. We do use the information you provide to us to improve our offerings and to provide you with the best possible experience on Nearpod. We may share the information we automatically collect with Google Analytics. You may opt out of Google Analytics by visiting the Google Analytics opt-out page. We share the email address you provide to us with third party email providers who agree only to use such data on behalf of providing Nearpod services to you, such as Intercom and Salesforce. You may unsubscribe from these emails at any time and request your email be deleted by contacting us at email@example.com. We may participate in Facebook.com's Custom Audience program which enables us to display personalized ads to persons on our email lists when they visit Facebook.com. We provide information such as a cookie and your email address to Facebook to enable Facebook to determine if you are a registered account holder with Facebook. You may opt-out of participation in our Facebook Custom Audience by contacting us at firstname.lastname@example.org.
Nearpod shall ensure that a contract is in place between it and any third party entity or agent that participates in an onward transfer of Personal Data. The contracts specify that such Personal Data may only be processed for limited and specified purposes consistent with the consent provided by the individual and that the recipient will provide the same level of protection as stated in the Principles. Nearpod remains liable for the acts and omission of its third party agents.
How does Nearpod protect information you provide to us?
We have implemented and maintain information technology security measures designed to protect personally identifiable information from unauthorized disclosure to or access by a third party. Your account and associated information is protected by a password, which you should keep secret at all times. We encrypt password information stored in our databases. Although we make concerted efforts to protect personally identifiable information and maintain security, it is not 100% guaranteed. Outages, attacks, unauthorized use, or other factors may compromise the security of user information at any time. In the event of a security breach, we will notify you by posting on Nearpod and notifying you by email using the email address on your account.
In addition, Nearpod uses personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Nearpod takes reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.
Nearpod and Nearpod Materials may offer conversation pages, chat rooms, social community environments, profile pages, as well as other interactive features in which you may provide us with your submissions. If you provide personally identifiable information when you use any of these features, that personal information shall be posted on the Nearpod Materials. You are responsible for your communications, and are responsible for the consequences of their posting. Further, during the registration process, Nearpod will ask you to create a “username” to be used to access your account and the features of Nearpod and Nearpod Materials. Should you choose to post to the Nearpod Materials, make comments, give feedback, or provide us with other types of submissions (“collectively, “Submissions”), Nearpod may use your username to identify or credit you as the source of such Submissions.
If you choose to delete your Nearpod account, the information associated with your account will be deleted. Please contact email@example.com to delete your account. We will respond to all requests promptly but no later than 14 days.
The Nearpod account owner is the owner of any data, including student Content, submitted through the Nearpod Materials. Nearpod retains a perpetual, irrevocable, worldwide, sublicensable and transferable right to use, publish, display, modify and copy anonymized Content. For the avoidance of doubt, such anonymized Content shall not include any personally identifiable information.
Nearpod may offer e-mail newsletters to the user in charge of implementing Nearpod. By registering for Nearpod, you may receive occasional emails about your account or about updates to the platform. You may unsubscribe from these emails at any time.
Accounts provided to you as part of a School or District License.
If your Nearpod account was provided to you by your school or district, then your account may be managed by a school or district administrator who may have access to all of your Nearpod account information including – but not limited to – all your presentations and reports. In addition, your school or district administrator may be able to:
- Change your password.
- Suspend or terminate access to your account.
- View statistics regarding the use of your account.
- Access, delete or copy your presentations and reports and any other information stored as part of your account.
How you can access, change, or delete personally identifiable information?
You can contact us to access, change, or remove any personally identifiable information that we have collected from you by sending an e-mail to firstname.lastname@example.org Please include your username and e-mail address so that we can better assist you with your inquiry or request. Please be advised that: (i) requesting the removal of or not providing personally identifiable information may result in the termination, removal, or blocking of your account, registration, or access to the Nearpod Materials; and (ii) changing personally identifiable information may affect your use of the Nearpod Materials including the correctness of any results. Once you request a change or removal of your personally identifiable information or your account, we can give you no assurances that such information or account may be retrieved or reopened in the future.
How do we enforce this Policy?
Nearpod conducts self-assessed compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Nearpod determines is in violation of this policy will be subject to disciplinary action.
In compliance with the Privacy Shield Principles, Neardpod commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Nearpod at:
Chief Privacy Officer. Guido Kovalskys
18305 Biscayne Blvd. #302
Aventura, Florida 33160
If an issue cannot be resolved by Nearpod’s internal dispute resolution mechanism, Nearpod has chosen JAMS to be its independent recourse mechanism for Privacy Shield. Nearpod agrees to be bound by any decision of JAMS. Individuals may contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield to address complaints. More information about JAMS is available at http://www.jamsadr.com. Further, If Nearpod does not resolve the complaint, you can submit the matter to binding arbitration to a single arbitrator of the Privacy Shield Panel. The remedies from this arbitration are limited to individual-specific, non-monetary equitable relief (such as access, correction, deletion, or return of the individual’s data in question) necessary to remedy the violation of the Principles only with respect to the individual.
Nearpod retains the right in its sole discretion to remove or delete, temporarily or permanently, any and all information, including personally-identifiable and non-personally identifiable profile and registration information, Submissions, and any other information collected from or provided by you during and after installing Nearpod. Please note that, at all times, you should update your personal information to provide us with current e-mail addresses.
How to contact us:
You can contact us with any questions by sending an email to email@example.com or at the following address:
Chief Privacy Officer. Guido Kovalskys
18305 Biscayne Blvd. #302
Aventura, Florida 33160
Effective Date: November 12, 2016